On May 15th, 2018, I contacted the company to change my natural gas service address from a Dallas, Ga to Acworth, Ga. If someone approaches you, ask them for more information, thank them, and then do your research. I can't even imagine how many elderly people they prey on doing this. Ultimately I asked him to come back later, but did not say it was because I wasn't about to sign a form on my front porch. Do not sign up with Just Energy.
The representative handled most of the signup process as long as I had the bills. However, Just Energy extends this period to 30 days after your first bill. I guess this is a good program for houses that use a lot of energy. Changing your plan Customers eligible for renewal If you are close to your contract end date, and check the to see if you are eligible to switch plans. The contract buy out is on your original contract you signed. Closing Your Just Energy Account. They put on the front of - are we getting the entitled environment savings here in Ontario.
Makes you feel like you're going to get a better deal with a fixed rateðŸ˜¬ I absolutely bought it and signed up. My rate went from 16. I found out as soon as he left, that that charge would also show up. I am aware of their high percentage of customers, North America Wide, that resign after their term ends. You can choose to offset some or all of your energy consumption for an added cost when you sign up for your Just Energy program.
I was shocked, and my heart went into my throat. The rep was nasty too. The Canadian one was flooded. I called later and had them re-start my gas. Just something to be aware of. I was dumb enough to let them sign me up. We're sorry to hear about your negative experience with our customer service department Matthew.
Just Energy may do a credit check to determine how much of a deposit they will require from a new customer. This was in September 2013, I did not question our Business bill till march 2014 when I started Taxes 2013 in February. As of today, i still have them on my ontario hydro bill. Just Energy has given me shady service. I called National Grid up right away and told them what had happened. I foolishly agreed to sign up for Just Energy through a salesman who showed up at my door after dark. Can I expect some spurious collection agency claims, harassing phone calls,etc.
Our natural gas and electricity supply plans provide innovative solutions that allow our customers to choose from an array of plans to suit their lifestyle and comfort levels with market knowledge that includes secured rates, variable rates and index commodity supply plans. Obviously, I made a major mistake by signing and confirming the contract over the phone. I recently had a representative show up at my door letting me know that my contract was up for renewal. If you are really trying to do something good for people that's an ill response, which I told them and they told me I'd be reimbursed, eventually. Or that this company makes it so difficult to cancel within the seven days allowed under current Alberta law? I asked to escalate the issue and he told me that someone maybe get back to me in a week. Although, I chose them because the price was great, got a bonus gift card, and they are a big name.
Don't try to make him feel better or he might do it again. Cancellation update: so i called to cancel, a lady picked up saying how unfortunate it is, and tried to talk me into keeping the contract, i kept saying no. I had to wait until the next day to contact them. You have to call for them to be waived. If you are currently served by another competitive electricity supplier, check your current terms and conditions to determine what, if any, fees you may incur.
Simply call them and tell them just that. I feel like an old lady who handed over my credit card to some Nigerian prince. I said no and closed the door on him. Its like any other program that has taken advantage of government deregulation. The regulated rate paid to Ontario Power Generation's baseload generating stations 2.
I will be calling in 3 days for an email. To let Just Energy know of an upcoming move you should email Customer Service at or call at 1-866-587-8674. Where the hell was the savings, where the hell was the savings in that. When I got involved, it stopped collections and confirmed his credit rating was not affected. Your energy bill goes up and down all the time, does it not? Don't let your friends or family go with this company. I will slam door in their face and let everyone beware of these crooks. Cancelling your service To stop your Reliant service, you will need to call 1-866-222-7100.